Casinos Baji Privacy Policy — your data is completely safe with us

Casinos Baji only collects information necessary to provide its services — nothing more. Below is a breakdown of the types of data collected:

Personal Identification Information

• Full Name & Date of Birth
• National ID or Passport Number (for KYC verification)
• Email Address & Mobile Number
• Current Address

Financial Information

• Deposit and withdrawal transaction history
• BKash, Nagad, or Rocket number (used for payment processing only)
• Account balance and gaming activity

Technical Information

• IP address and device type
• Browser and operating system information
• Site login time & session duration
• Cookies & Log Data

Casinos Baji collects information through several methods. It is our policy to be fully transparent about each of them.

Casinos Baji uses collected data only for specified purposes. No information is used beyond its intended scope.

Primary Use

• Account management and completion of the registration process
• Processing payments and confirming financial transactions
• Identity Verification & Fraud Prevention
• Providing customer support and resolving complaints
• Compliance with legal and regulatory obligations

Secondary Use (with your consent)

• Sending personalized offers and bonuses
• Improving your platform experience
• Gaming trend analysis (anonymized)

Casinos Baji keeps your information in-house as much as possible. In certain cases, limited data sharing may be necessary.

When Your Information May Be Shared

• Payment Processor: For deposit and withdrawal processing — only the necessary information
• KYC Service Provider: For identity verification — under strict confidentiality agreements
• Legal Authorities: By court order or government directive — only when legally required
• Technology Service Provider: For server and infrastructure management — under strict NDA

When Your Data Will Not Be Shared

• To advertising or marketing companies
• To any third party without your consent
• Sold or rented for commercial purposes

Casinos Baji uses cookies on its website and app. Cookies are small text files stored on your device.

Cookie Type

You can manage cookies through your browser settings. However, disabling essential cookies may cause certain features on Casinos Baji to stop working properly.

Casinos Baji does not retain your data longer than necessary. Each category of data has its own retention policy.

• Account Information: For the duration of active account use and 5 years after closure
• Financial Transaction Records: Up to 7 years where required by law
• Communication History: 2 years
• Logs & Technical Data: 90 days
• Marketing Preferences: Until you change your preferences

As a Casinos Baji member, you have the following rights over your personal data. To exercise these rights, Contact Support।

Casinos Baji is strictly for adults. We do not collect personal information from anyone under the age of 18 — this is a firm policy.

If we become aware that a minor's data has entered our system, it will be deleted immediately and the associated account will be closed. If a parent or guardian believes their child's information is held by Casinos Baji, please contact our support team directly.

Casinos Baji works with a select group of trusted third-party technology providers to operate its services. Strict confidentiality agreements are in place with each of these providers.

• Payment Gateway: bKash, Nagad — transaction data only
• Server Provider: Data Hosting — Covered under NDA
• Security Services: Fraud detection — on anonymized data
• KYC Provider: Identity Verification — verification data only

Casinos Baji may update this Privacy Policy when necessary. Any changes will follow the process outlined below:

• You will be notified by email 7 days before any significant changes take effect
• The "Last Updated" date at the top of the page will be updated accordingly
• Continued use of the service after any changes will be considered acceptance of the updated policy

If you do not agree to the updated policy, you have the right to close your account. Please contact support to proceed.

Casinos Baji employs multiple layers of technical and administrative safeguards to protect your data.

Technical Security

• 256-bit SSL/TLS encryption on all data transmissions
• Database encryption — data is protected at rest
• Two-Factor Authentication (2FA)
• Regular Security Patches & Updates
• Intrusion Detection System (IDS)

Administrative Safeguards

• Only authorized personnel may access personal data
• Regular staff training and awareness programs
• Annual third-party security audit
• Members will be notified within 72 hours in the event of a data breach

If you have any questions, concerns, or complaints about our Privacy Policy, please reach out to the Casinos Baji data protection team.

Contact Method

• Email: privacy@casinos-baji.com
• Live Chat: Active 24/7 — Help Center Get Started
• Support Ticket: Log in to your account and submit

Privacy-related complaints will be responded to within 30 days. Complex cases may take up to 60 days, but an initial acknowledgment will be sent within 3 business days.